FAQs

Why am I charged a service call?
The service call pays for the truck to come to you. The cost to have and maintain the vehicle, fuel, insurance, storage and the drivers time to travel to you. You are getting a mini lock shop coming to your door!

Are you affiliated with Arapahoe County?
No, we are not affiliated with the county.

Do you charge for quotes?
Sometimes, some quotes can be done over the phone, sometimes we have to view a site. Sometimes there is so much work involved or travel (we cover most of Colorado) that we have to charge. Most of the time the quote is free.

How do I know what fire rating is best for me?
Check our safe page, call your insurance company and call us. It is confusing but it really depends on what you'll be storing in the safe.

Why do some safes have bolts on all sides but others don't?
Different levels of security determine the bolt structure of a safe door.

What's the difference between internal and external hinges on safes?
External hinges allow the safe door to swing more than 90 degrees.

Which is better, dial or digital safe lock?
The mechanical dial lock is more reliable and will last longer, the electronic digital lock is easy to use and you can change the combination yourself. Both are equally safe.

Can you make chip or transponder keys?
Yes, we can make almost all transponder, vats and high security car keys.

Is it safe to key all my locks alike so they use the same key?
Having two keys instead of one will just leave you juggling keys in the dark. If you lose or have your keyring stolen, both keys are lost anyway. The only reason you may want a separate key is to allow someone limited access to your home or business, as in a maid or janitorial service. On days they are scheduled you simply leave the lock the maid doesn't have the key for unlocked. Other times, you lock both locks and the maid's key will not open the door.